Ordering Guide

Ordering Guide

How do I place an order?

Step 1: Browse our treats here, which ship nationwide via FedEx, UPS, OnTrac, and Jitsu. You'll find product details, serving/storage suggestions, and ingre...
Last Update: November 7th 2024, 6:57pm

Scheduling Delivery Date & Window

You can select your delivery date at checkout, up to 30 days in advance. For time-sensitive events, we recommend scheduling your delivery at least 3 days before...
Last Update: November 7th 2024, 6:59pm

Order Change Requests

Important! If you would like to modify your order, we ask that you please cancel your order within 1 hour or being placed and then place a new one. Otherwise, y...
Last Update: November 26th 2024, 7:17pm

Bakery Pickup Orders

Bakery pickup orders are not associated with our online ordering.If you’ve placed an order for pickup at one of our bakery locations (you can do this via ...
Last Update: November 7th 2024, 7:04pm

Can I include a gift note/receipt

Of course! You can include a gift note during Step 2 of checkout; this gift message will be printed and included in the box for your recipient to read when thei...
Last Update: November 7th 2024, 7:05pm

Order Delays

We do everything we possibly can to make sure your order arrives on your scheduled delivery date. However, once a package ships, there can be factors outside of...
Last Update: February 5th 2025, 4:54pm

Large Orders & Weddings

Thank you for thinking of Milk Bar for your special event!WeddingsUnfortunately, we are no longer offering custom, tiered Milk Bar Wedding cakes. However, there...
Last Update: November 7th 2024, 7:06pm

Can I add cake writing?

You can add a script to your cake if you plan to pick it up from one of our bakeries.Unfortunately, we do not offer cake scripts for shipped cakes, as letters m...
Last Update: November 7th 2024, 7:07pm
Powered by Kustomer