# milkbar > milkbar knowledge base – help articles and documentation. ## The Most FAQs of the FAQs - [Order Change Requests](https://help.milkbarstore.com/en_us/order-edits-i-e-shipping-address-and-gift-messages-etc-BkF707mtL.md): Important!If you would like to modify your order, we ask that you please provide modifications at least 3 days prior to your delivery date. We do our v... - [Tracking Your Order](https://help.milkbarstore.com/en_us/where-s-my-tracking-number-Hy8ax4oNB.md): We partner with the following carriers to ship our products: FedEx, UPS, OnTrac, AxelHire, CDL, Lone Star, and BOND. A shipping confirmation email will be... - [Gift Cards](https://help.milkbarstore.com/en_us/gift-cards-and-baking-gift-certificates-ByxZr0Z_yB.md): What do you gift a person who has everything? Or a pal’s birthday slipped your mind? We’re here to save the day!Gift cards are available in incre... ## Ordering Guide - [How do I place an order?](https://help.milkbarstore.com/en_us/how-do-i-place-an-order-Byim0ukH.md): That depends! Milk Bar accepts orders for shipping nationwide, local pick-ups, catering and bulk/corporate shipping.For shipping - order via our websiteFor l... - [Scheduling Delivery Date & Window](https://help.milkbarstore.com/en_us/can-i-specify-a-delivery-window-HyvWRbHtH.md): You can select the delivery date for your order at checkout up to 30 days in advance. If you are ordering treats for a time-sensitive event, we recommend sch... - [Order Change Requests](https://help.milkbarstore.com/en_us/order-edits-i-e-shipping-address-and-gift-messages-etc-BkF707mtL.md): Important!If you would like to modify your order, we ask that you please provide modifications at least 3 days prior to your delivery date. We do our v... - [Bakery Pickup Orders](https://help.milkbarstore.com/en_us/when-can-i-pick-up-my-order-HyFU7XIYB.md): If you’ve placed an order for pickup at one of our bakery locations, your order will be ready on your scheduled pick up date after 2PM until store clos... - [Weddings & Bulk Orders](https://help.milkbarstore.com/en_us/weddings-bulk-orders-r1UGD4XUu.md): Thank you for thinking of Milk Bar for your special day! Unfortunately, we are no longer offering custom, tiered Milk Bar Wedding cakes. However, there are... - [Can I include a gift note/receipt?](https://help.milkbarstore.com/en_us/can-i-include-a-gift-notereceipt-H1ygzXs4H.md): Of course! You can include a gift note during Step 2 of checkout; this gift message will be printed and included in the box for your recipient to read when t... - [Can I add cake writing?](https://help.milkbarstore.com/en_us/can-we-add-cake-writing-rybVKEmLO.md): You can add script to your cake if you are planning to pick it up from one of our bakeries. Just select ‘in-store pickup’ during checkout, and ad... ## Shipping Guide - [Shipping & Returns](https://help.milkbarstore.com/en_us/shipping-returns-Hyd4CWO1B.md): Nationwide Delivery We cold-pack and ship your treats nationwide using the best possible shipping method to ensure your treats arrive in the best condition... - [Tracking Your Order](https://help.milkbarstore.com/en_us/where-s-my-tracking-number-Hy8ax4oNB.md): We partner with the following carriers to ship our products: FedEx, UPS, OnTrac, AxelHire, CDL, Lone Star, and BOND. A shipping confirmation email will be... - [When do you deliver?](https://help.milkbarstore.com/en_us/when-do-you-deliver-Skltzq9ZJg.md): You can select the delivery date for your order at checkout up to 30 days in advance If you are ordering treats for a timesensitive event we recommend schedu - [What if I am not home to accept the delivery?](https://help.milkbarstore.com/en_us/what-if-i-am-not-home-to-accept-the-delivery-H1W0z55b1x.md): We recommend choosing a delivery address where someone will be present to receive the package The delivery driver ultimately decides whether to leave the packa - [How to ensure order arrives on time?](https://help.milkbarstore.com/en_us/how-to-ensure-order-arrives-on-time-H1WZ795Z1l.md): In your shopping cart you can choose your preferred delivery date and well time the shipment to guarantee the freshest delivery While we do our utmost to m - [How much will shipping cost?](https://help.milkbarstore.com/en_us/how-much-will-shipping-cost-ByFSQqcWye.md): At checkout youll see all available shipping options with prices tailored to your delivery location and desired arrival date Shipping fees begin as low as - [Do you deliver to PO Boxes?](https://help.milkbarstore.com/en_us/do-you-deliver-to-po-boxes-BkUvX99Zkl.md): At this time were unable to deliver to PO boxes If your recipient can only receive mail through a post office please use the street address of the nearest l - [Delivery to Businesses & Universities](https://help.milkbarstore.com/en_us/delivery-to-businesses-universities-SkQq79cZ1g.md): General When providing your shipping address please include thorough details such as the recipients name suite or floor number and department We recommen - [Why is my tracking showing a later date?](https://help.milkbarstore.com/en_us/why-is-my-tracking-showing-a-later-date-SJTgN9qbJl.md): Our carriers tracking numbers sometimes show a later delivery date initially because the estimated date is often generated before the package is fully processe - [Shipping Delays](https://help.milkbarstore.com/en_us/shipping-delays-S1CE4qqW1l.md): We do everything we possibly can to make sure your order arrives on your scheduled delivery date However once a package ships there can be factors outside of - [Can I order to multiple addresses?](https://help.milkbarstore.com/en_us/can-i-order-to-multiple-addresses-HyIOVccZ1l.md): If you want to send orders to multiple addresses at once you can use our selfservice group gifting platform For any inquiries about corporate or bulk or ## On Demand Delivery - [Local Delivery](https://help.milkbarstore.com/en_us/local-delivery-rkxhdgXfd.md): Do you offer local delivery from any of your bakeries?We do! We are available on Postmates, Uber Eats, Caviar and DoorDash. To schedule same day delivery fro... ## Visit Us - [Where can I visit a Milk Bar Store?](https://help.milkbarstore.com/en_us/where-can-we-visit-a-store-Syj7CZOkB.md): Come and visit any of our Bakery locations here! We have locations in New York City, Los Angeles, Las Vegas, Boston, and DC.*Toronto and Milk Bar @Rock Cente... - [Classes](https://help.milkbarstore.com/en_us/classes-r1Y53gzId.md): As the COVID-19 pandemic continues to impact in-person gatherings, our in-person classes offered at our Flagship Stores will remain paused for the rest of th... ## About Our Products - [Storage, Shelf Life, & Serving Instructions](https://help.milkbarstore.com/en_us/storage-shelf-life-serving-instructions-H1K7A_1S.md): Cookies stay fresh at room temperature for five days and can be stored in the freezer for up to one month. They can be reheated in the microwave (~10 seconds... - [Dietary Restrictions](https://help.milkbarstore.com/en_us/dietary-restrictions-ryURixXfu.md): Gluten-Free ProductsWe offer the below gluten-free products:Gluten-Free B’day Truffle Dozen BoxGluten-Free Fruity Marshmallow CookieGluten-Free 6&rdquo... - [Do you offer customized products?](https://help.milkbarstore.com/en_us/how-can-i-customize-my-cake-SkPNAWu1H.md): Due to increased demand among our classic menu items, we unfortunately do not offer custom treats. Alternatively, we have a ton of unique treats on our site ... - [Do you have Kosher treats?](https://help.milkbarstore.com/en_us/are-your-products-kosher-SylW4R_JS.md): We sure do! Please see below our Kosher treats.Blueberry CookieCorn CookieCompost CookieChocolate Confetti CookieCornflake Marshmallow Chocolate Chip CookieC... ## Corporate & Bulk Orders - [Corporate & Group Orders](https://help.milkbarstore.com/en_us/corporate-orders-HJcROajS_.md): If you are placing 10+ orders to ship to unique addresses, please visit our corporate gifting page (here) for more information on how to get started.An... - [How can I place a bulk order?](https://help.milkbarstore.com/en_us/how-can-i-place-a-bulk-order-r1fzSkXVH.md): To place a bulk order with us for pickup or shipping, please reach out to us athelp@milkbarstore.com.We ask for a minimum of 1 week's notice and ... - [Do you offer bulk discounts?](https://help.milkbarstore.com/en_us/do-you-offer-bulk-discounts-Sk3_zSCrT.md): You betcha ## Donations - [Donations](https://help.milkbarstore.com/en_us/donations-rkCsWnArS.md): Thanks for thinking of Milk Bar to support your cause! We love making people’s days a bit sweeter, by supporting organizations that are important to us...